Frequently Asked Questions

Everything you need to know about your professional grooming gear.

Do you offer professional discounts for licensed barbers?

Yes, we offer exclusive wholesale pricing for licensed professionals. Please create an account and upload your certification to unlock pro-tier discounts.

What is your return policy on shears and clippers?

We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, tools that have been used on hair cannot be returned unless there is a manufacturer defect.

How long does shipping take for heavy barber chairs?

Large furniture items typically ship via freight and take 7-14 business days for delivery. Our team will contact you to schedule a specific delivery window.

Are the electrical tools covered under warranty?

All clippers, dryers, and trimmers come with a standard 1-year manufacturer warranty. We also offer extended protection plans at checkout for added peace of mind.

Do you ship internationally?

Currently, we ship to the United States and Canada. International shipping rates and customs fees are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.